Fast Track Spark Lands in São Paulo for Advanced Retention Workshop
iGaming CRM provider launches two-day certification programme for Brazil's operator community
São Paulo, Brazil Fast Track will host Fast Track Spark: São Paulo 26, a two-day advanced retention training event, on March 18-19, 2026 at the Rosewood São Paulo. The event is the first in a new global series focused on practical CRM education for iGaming operators.
The programme combines keynotes, live demonstrations, roundtables, and hands-on workshops, all delivered in Portuguese. Day one covers retention fundamentals, the player journey from registration to VIP, and bonus strategy. Day two focuses on data-driven decision making, World Cup campaign planning, gamification mechanics, and Fast Track AI. Attendees will receive official certification upon completion.
"Brazil is the world's fastest-growing iGaming market, and operators here need practical skills they can use immediately," said Muriel Le Senechal, Regional Commercial Manager, LatAm at Fast Track. "Fast Track Spark delivers real workflows and playbooks, not theory."
Guest speakers include Beatriz Melges, Director Brazil at BetConstruct; Fernando Paz, CEO of Soho Sports; and Ricardo Bianco, CEO of BRMKT and Co-CEO of BandBet.
Day one runs 13:00 to 18:00, followed by networking cocktails. Day two runs 09:00 to 18:00 and concludes with a certification ceremony.
Register your interest: spark.fasttrack.ai
About Fast Track
Fast Track is a vertical SaaS company providing mission-critical CRM to help iGaming operators digitally transform internal operations, elevate the customer experience, and win customer loyalty. The industry leader in real-time data and AI-native CRM, Fast Track leverages proprietary self-learning technologies to maximise customer relevance. Serving 200+ customers globally, Fast Track has offices in Malta, Sweden, Spain, and the United States. For more information, visit fasttrack.ai