Challenges and tournaments
Configurable goals, brackets and prize pools, with live leaderboards across casino, sport and bingo verticals.
AI-driven gamification in your CRM
Rewards: AI-driven gamification in your CRMRewards is a unified bonus and promotion engine. Configure, target and deliver every reward across products and channels with full control over cost, eligibility and performance.
TRUSTED BY INDUSTRY LEADERS
Interactive mechanics that compound engagement.
Wheels and mini-games
Drop-in interactive mechanics with branded skins, prize logic and full eligibility control.
Progression and levels
Tiered loyalty journeys with experience points, missions and unlockables, modelled to the operator's retention curves.
Virtual currencies and shops
Earn, spend and gift mechanics that allow operators to build a branded micro-economy without standing up new infrastructure.
Gamified bonus mechanics
Free spins, matched deposits and cashback are wrapped in interactive mechanics that lift engagement while protecting promotional margin.
Shared customer model
Rewards reads from and writes to the same real-time customer object as Fast Track CRM, removing the need for parallel audience or analytics tooling.
Build 1:1 experiences at scale
Fast Track Rewards is built to complement our Singularity model, delivering fully tailored experiences at scale. Analyse player behaviour in real time and deliver personalised rewards that resonate with each individual.
✓Real-time data streams and machine learning for the most optimal results
✓Dynamic content blocks that change based on player behaviour
✓Effortless experimentation and analysis fuelling your growth
Tournaments and Leaderboards
Turn every competition into a personal one. Tournaments lets players compete on real-time leaderboards, matched to how they actually play.
✓Personalised competitions powered by the Singularity model. Match players to tournaments based on their gameplay behaviour
✓Run a single tournament across all brands and languages through Player Origins
✓Unlimited leaderboard positions with customisable widgets for opt-in and standings
Unlock a wealth of rewarding challenges
Spark player engagement with interactive real-time challenges that adapt to their unique journey, driving deeper connection and loyalty.
Friends
& Words
In their own words. The teams running Fast Track every day.
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“Fast Track completely changed the way we work with our customers. We now have real-time communication and automation in our CRM that simply wasn't possible before. Fast Track is the most highly integrated CRM platform we've worked with.”
George Merodoulakis
Campeon Gaming
“Small teams can manage multiple brands and markets, Fast Track has one of the best multi-brand solutions for that. We don't need Excel anymore; everything runs from Fast Track, and human error is almost zero.”
Ela Janiczek
iBET
“With Fast Track I can know my customer - I can see what my customers are doing and you have great data.”
Mateus Nunes
Betfast
“The real power is in the data. Being able to act in real-time has allowed us to move past generic, static messaging and actually engage our players with something personalized, right when it has the most impact.”
Koka Chikovani
Crocobet
“It's enabled us to take a much leaner approach to CRM, allowing our agents to focus on the core aspects of their work.”
Tom Clover
Lcky Group
“Fast Track has everything you need, is easy to understand, and the capabilities are great - you only really need one person to handle your CRM if you're using Fast Track.”
Tommy Lindberg
Palasino
Plug into the stack
you already run
35+ iGaming platform integrations, plus your pick of email, SMS, push and voice providers.
35+
iGaming platform integrations
20+
SMS and email providers
Any channel
Push, chat, voice, on-site
Real-time
REST, Kafka, RabbitMQ
See it in your environment
A 30-minute walkthrough covering your stack, jurisdictions and KPIs, with a demonstration of how Fast Track AI would be applied to your operation.