On-site engagement in real time
Turn real-time behaviour into meaningful on-site moments. Congratulate big wins, deliver mystery rewards and engage players the second it matters.
Celebrate big wins
Make players feel special by congratulating them on their big wins. Show you're invested in their success and create a positive relationship.
Mystery rewards
Engage players during their less fortunate moments with a mystery reward when their balance falls below a certain threshold.
Live data feed for real-time engagement
A rich, live data feed for real-time engagement that makes all the difference.
TRUSTED BY INDUSTRY LEADERS
Unlocking real-time engagement
Real-time data provides countless opportunities for meaningful player engagement. From sending notifications and rewards to initiating proactive contacts, Fast Track's On-Site Engagement helps increase player retention and lifetime value.
- Trigger notifications, bonuses and messages in the moment
- Initiate proactive contacts based on real-time behaviour
- Increase retention and lifetime value with timely engagement
Real-time moments, AI-orchestrated
Fast Track AI watches the live data feed and turns each meaningful moment, a big win, a balance dip, a return visit, into the right on-site engagement, instantly.
- Scan 90 days of session and event data per cohort
- Identify moments where engagement consistently outperforms
- Quantify lift in session length and next-day return
- Surface candidate moments worth automating
Friends
& Words
In their own words. The teams running Fast Track every day.
“Fast Track completely changed the way we work with our customers. We now have real-time communication and automation in our CRM that simply wasn't possible before. Fast Track is the most highly integrated CRM platform we've worked with.”
“Small teams can manage multiple brands and markets, Fast Track has one of the best multi-brand solutions for that. We don't need Excel anymore; everything runs from Fast Track, and human error is almost zero.”
“With Fast Track I can know my customer - I can see what my customers are doing and you have great data.”
“The real power is in the data. Being able to act in real-time has allowed us to move past generic, static messaging and actually engage our players with something personalized, right when it has the most impact.”
“It's enabled us to take a much leaner approach to CRM, allowing our agents to focus on the core aspects of their work.”
“Fast Track has everything you need, is easy to understand, and the capabilities are great - you only really need one person to handle your CRM if you're using Fast Track.”
Plug into the stack
you already run
35+ iGaming platform integrations, plus your pick of email, SMS, push and voice providers.
See it in your
environment
A 30-minute walkthrough covering your stack, jurisdictions and KPIs, with a demonstration of how Fast Track AI would be applied to your operation.