System messaging, reimagined
Consolidate transactional and marketing messages into a single platform. Keep players informed in real time and reduce support contacts.
Centralised communications
Manage all your marketing and transactional communications from the same platform. A unified workflow that keeps you consistent and efficient.
Real-time response
Leverage real-time data to re-engage players with the right offers, through the right channels, at the optimal time.
Efficiency and reduced support contacts
Timely, accurate system messages mean fewer questions for your support team. Freeing them up for the complex queries that matter.
TRUSTED BY INDUSTRY LEADERS
All messaging in one place
Consolidate your system messaging and marketing communications into one platform for an integrated, efficient process. With Fast Track, you'll always be on top of your communications strategy, saving you time and resources.
- One platform for transactional and marketing messages
- Consistent player experience across every touchpoint
- Significant time and resource savings
Complete visibility
There is significant value in incorporating transactional messaging into your engagement strategy. Manage system messages alongside campaigns and unlock a more complete view of every player conversation.
- Trigger transactional messages from the same workflows as campaigns
- Personalise system messages with full player context
- Report on transactional and marketing performance side by side
Every message, orchestrated by Fast Track AI
Fast Track AI manages transactional and marketing messages from the same workflow, with full player context and consistent tone across every touchpoint.
- Audit every system message: clarity, timing, channel fit
- Correlate message events with inbound support volume
- Identify messages that confuse rather than reassure
- Recommend rewrites and channel changes
Friends
& Words
In their own words. The teams running Fast Track every day.
“Fast Track completely changed the way we work with our customers. We now have real-time communication and automation in our CRM that simply wasn't possible before. Fast Track is the most highly integrated CRM platform we've worked with.”
“Small teams can manage multiple brands and markets, Fast Track has one of the best multi-brand solutions for that. We don't need Excel anymore; everything runs from Fast Track, and human error is almost zero.”
“With Fast Track I can know my customer - I can see what my customers are doing and you have great data.”
“The real power is in the data. Being able to act in real-time has allowed us to move past generic, static messaging and actually engage our players with something personalized, right when it has the most impact.”
“It's enabled us to take a much leaner approach to CRM, allowing our agents to focus on the core aspects of their work.”
“Fast Track has everything you need, is easy to understand, and the capabilities are great - you only really need one person to handle your CRM if you're using Fast Track.”
Plug into the stack
you already run
35+ iGaming platform integrations, plus your pick of email, SMS, push and voice providers.
See it in your
environment
A 30-minute walkthrough covering your stack, jurisdictions and KPIs, with a demonstration of how Fast Track AI would be applied to your operation.